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The OTTER® supply network
From Cairns to Perth, Melbourne to Darwin, Sydney to Hobart…the Otter Group has been supplying hardware and industrial outlets all over Australia for more than forty years. Over time, we’ve earned ourselves a reputation for setting new standards in service, product quality and innovation.
Our head office, manufacturing facility and main warehousing complex is based in Melbourne with National distribution and representation in all capital cities and are in contact with over 3,200 hardware outlets throughout the country daily. We have active trading accounts with all the major hardware, building supply groups and specialty industrial outlets.
Manufacturing a wide range of products which we distribute, range and merchandise by:
- Efficient warehousing and distribution
- Effective sourcing and supplying
- Empowering our dedicated and experienced sales team
- Providing exceptional customer service
- Efficient space management to best utilise shelf space
- Expert category management
- Original Equipment Manufacturing (OEM)
- Reliable delivery and distribution network
- Continuous review and process improvement culture
- Developing strong relationships with business partners
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